Data Processors
Just as our clients rely on Nivo to transform the way they deliver customer experiences, we also rely on a trusted set of partners to help us deliver the secure, reliable service you know and trust.
This page outlines the key sub-processors Nivo uses, detailing who they are, where they’re based, and what role they play in supporting our platform.
In the course of providing our services, some of your data may be stored or processed by these sub-processors.
This page outlines the key sub-processors Nivo uses, detailing who they are, where they’re based, and what role they play in supporting our platform.
In the course of providing our services, some of your data may be stored or processed by these sub-processors.
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Existing Sub-processors
Name of Processor
Location
Type of data processed
Derogation for international transfer
Supplier Website
Twilio Inc
USA
SMS message data and mobile phone numbers of End Users
Standard contractual clauses + due diligence
OpenAI, L.L.C
USA
LLM used for AI products
Standard contractual clauses + due diligence
Artifex Software, Inc
USA
PDF Processing
Standard contractual clauses + due diligence
DocuSign International (EMEA) Limited
EU
Docusign used for HMLR Esign
N/A
Processors of Nivo Data
Name of Processor
Location
Type of data processed
Derogation for international transfer
Supplier Website
TrueLayer
UK/EEA
Bank transactional data and End User authentication data for use of the Open Banking Account Information Service
N/A
For additional information regarding Nivo's data and privacy policy, please click here.
If you have additional queries about our use of your data please contact us by emailing us on DPO@Nivohub.com
Last Updated: 24th April 2025
If you have additional queries about our use of your data please contact us by emailing us on DPO@Nivohub.com
Last Updated: 24th April 2025
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